Included from the Free plan · On by default · Any language
The AI agent for security guards, in WhatsApp, Telegram, Slack and Teams
Ask about suspicious scans or rounds that were not completed, go through patrol history together, then create checkpoints, edit patrollers or reconfigure routes. All from the chat your team already uses, with no new panel to learn.
Enabled by default on every PatrolTech account · Replies in the language you write in
Example conversation
Ask, check, change. In one thread.
The agent answers questions about your patrols and carries out the changes you ask for. A control-room operator can go from a round that was not completed to a fixed route without leaving Slack.
- Answers questions about scans, rounds and patrol history
- Executes actions on checkpoints, patrollers and routes
- Replies in the language you write in
- Control room operator
Which rounds were not completed last night?
- PatrolTech AI agent
Two rounds were not completed last night: • Warehouse B, 02:00 round: 3 of 8 checkpoints scanned. • North gate, 04:00 round: not started. Do you want the scan history for either of them?
- Control room operator
Show me the Warehouse B scans. Anything suspicious?
- PatrolTech AI agent
Checkpoints 1, 2 and 3 were scanned within 90 seconds of each other, then the round stopped.
- Control room operator
Create a checkpoint called Loading dock and add it to the Warehouse B route after checkpoint 3.
- PatrolTech AI agent
Done. Loading dock is created and now comes right after checkpoint 3 on the Warehouse B route.
What the agent and PatrolTech AI do
Questions and actions in the same conversation, AI that flags what went wrong on patrol, and MCP access from the AI assistant you already use.
Review suspicious scans
Ask which scans look off on a site or a shift and go through them with the agent before deciding what to do.
Spot rounds not completed
Ask which rounds were missed or left halfway, and where they stopped, without opening a dashboard.
Analyze patrol history together
Ask follow-up questions about past patrols and dig into what happened, with answers in plain words.
Create and edit checkpoints
Add a new checkpoint or change an existing one by asking for it in the chat. Checkpoints can use secure, digitally signed NFC tags, programmed from the PatrolTech app.
Create and edit patrollers
Add a guard to your team or update their details from the same conversation.
Reconfigure routes
Change a route by telling the agent what you need, for example adding a checkpoint after another one.
Chase missed clock-ins and deviations
PatrolTech AI chases missed clock-ins and detects incorrect scans, incomplete routes and operational deviations.
Operate from Claude, ChatGPT or Gemini
MCP access lets you operate your PatrolTech account from Claude, ChatGPT or Gemini.
On the move: WhatsApp and Telegram
For field supervisors and guards who work from a phone. Check a round or fix a checkpoint between two sites, in the chat app that is already on the phone.
In the control room: Slack and Microsoft Teams
For operators and managers at a desk. Ask about the night's rounds, review patrol history and adjust routes in the workspace the team already has open all day.
How to start
On WhatsApp and Telegram you just send a message, and the assistant creates and configures your account with you if you do not have one yet. On Slack and Microsoft Teams, your organisation's admin enables the agent.
WhatsApp or Telegram: send a message
Message PatrolTech at +34 624 085 772 on WhatsApp or Telegram. If you do not have an account yet, the assistant creates it and sets it up with you in the chat: sites, checkpoints, guards and routes.
Slack or Microsoft Teams: your admin enables it
In Slack and Microsoft Teams, your organisation's admin enables the PatrolTech AI agent.
Ask in your own words
Ask about rounds, suspicious scans or patrol history, in any language. The agent replies in the language you write in.
Tell it what to change
Create or edit checkpoints and patrollers, or reconfigure a route, from the same conversation.
In-app assistants vs a chat-native agent
Several guard tour platforms now ship an AI assistant, and some of them also act on records. The difference is where the conversation happens and what it takes to start using it.
| What to look at | PatrolTech AI agent (chat-native) | Assistant inside a vendor app |
|---|---|---|
| Where you talk to it | WhatsApp, Telegram, Slack, Microsoft Teams | In the vendor's web app or platform |
| New interface to learn | None: the chat apps your team already uses | The vendor's panel |
| Answers questions about patrols | Yes | Yes |
| Executes actions | Yes: checkpoints, patrollers, routes | Some do |
| Operate the account from Claude, ChatGPT or Gemini (MCP) | Yes | Some do |
| Plan you need | Included from the Free plan | Varies by vendor |
| Turned on | By default | Varies by vendor |
| Language | Replies in the language you write in | Varies by vendor |
Where you talk to it
- PatrolTech AI agent (chat-native)
- WhatsApp, Telegram, Slack, Microsoft Teams
- Assistant inside a vendor app
- In the vendor's web app or platform
New interface to learn
- PatrolTech AI agent (chat-native)
- None: the chat apps your team already uses
- Assistant inside a vendor app
- The vendor's panel
Answers questions about patrols
- PatrolTech AI agent (chat-native)
- Yes
- Assistant inside a vendor app
- Yes
Executes actions
- PatrolTech AI agent (chat-native)
- Yes: checkpoints, patrollers, routes
- Assistant inside a vendor app
- Some do
Operate the account from Claude, ChatGPT or Gemini (MCP)
- PatrolTech AI agent (chat-native)
- Yes
- Assistant inside a vendor app
- Some do
Plan you need
- PatrolTech AI agent (chat-native)
- Included from the Free plan
- Assistant inside a vendor app
- Varies by vendor
Turned on
- PatrolTech AI agent (chat-native)
- By default
- Assistant inside a vendor app
- Varies by vendor
Language
- PatrolTech AI agent (chat-native)
- Replies in the language you write in
- Assistant inside a vendor app
- Varies by vendor
AI agent FAQ
What is the PatrolTech AI agent?▼
An AI agent for guard tour and security patrol operations that you talk to from WhatsApp, Telegram, Slack and Microsoft Teams, plus other integrations. It answers questions about your patrols and executes actions, so you can manage your whole operation from the chat.
Is the AI agent included in the free plan?▼
Yes. The agent is included from the Free plan and enabled by default on your PatrolTech account. There is no AI add-on to buy. In Slack and Microsoft Teams, your organisation's admin enables it.
Which chat apps does it work with?▼
WhatsApp, Telegram, Slack and Microsoft Teams, plus other integrations. WhatsApp and Telegram suit field supervisors and guards on a phone; Slack and Teams suit control rooms.
Is it a WhatsApp bot for security guards?▼
Your team messages it like a WhatsApp or Telegram bot, but it is an AI agent: it understands questions in your own words, in any language, and carries out the changes you ask for. The same number, +34 624 085 772, also onboards new customers: the assistant creates your account and sets it up with you in the chat.
How do I start using the AI agent?▼
On WhatsApp and Telegram, just message PatrolTech at +34 624 085 772. If you do not have an account yet, the assistant creates it and configures it with you in the conversation: sites, checkpoints, guards and routes. On Slack and Microsoft Teams, your organisation's admin enables it.
Can it make changes, or does it only answer?▼
Both. Besides answering questions about rounds, suspicious scans and patrol history, it creates and edits checkpoints, creates and edits patrollers, and reconfigures routes when you ask for it in the conversation.
Can I use PatrolTech from Claude, ChatGPT or Gemini?▼
Yes. With MCP access you can operate your PatrolTech account from Claude, ChatGPT or Gemini, in addition to the agent in WhatsApp, Telegram, Slack and Microsoft Teams.
Does PatrolTech AI flag missed clock-ins and incomplete routes?▼
Yes. PatrolTech AI chases missed clock-ins and detects incorrect scans, incomplete routes and operational deviations. You can then go through them with the agent and decide what to change.
Which languages does it speak?▼
It replies in the language you write in, whatever that language is. A supervisor can write in Spanish and a control-room operator in English, each getting answers in their own language.
How is it different from AI assistants inside other guard tour apps?▼
Those assistants live inside the vendor's web app or platform, and some of them also act on records. The PatrolTech agent works in the chat apps your team already uses, is included from the Free plan, is on by default and replies in any language. The vendor-by-vendor table is on our comparison page.
Do I need to learn a new dashboard?▼
No. You talk to the agent in WhatsApp, Telegram, Slack or Microsoft Teams. The PatrolTech web and mobile apps are still there for everything else.
Does the agent dispatch responders or act on site?▼
No. It answers questions and manages your patrol setup from the conversation: checkpoints, patrollers and routes. It does not lock doors, page emergency services or dispatch responders.
Start free. The agent is already on.
Create your PatrolTech account on the Free plan and talk to the AI agent from WhatsApp, Telegram, Slack or Microsoft Teams.
Free plan · No credit card · AI agent enabled by default