AI included in Business. No add-on tax.

Yes. The AI agent you talk to from WhatsApp, Telegram, Slack and Microsoft Teams is included from the Free plan and enabled by default. It answers questions about your patrols and executes actions such as creating checkpoints or reconfiguring routes.

Because the value is in the integration. AI anomaly detection is most useful when wired to alert routing, incident workflows, and audit logs — selling it separately as a 'module' incentivizes dual-tier products where the AI version doesn't actually use the platform features. By bundling, we make the AI version the platform version.

No. The AI features are tightly coupled with the platform — anomaly detection requires patrol data, incident classification requires the incident system. There's no commercial 'AI-only' SKU because there's no technical 'AI-only' product.

If you downgrade to Pro, AI features are turned off — but your trained per-site Anomaly Detection models are kept frozen for 90 days in case you upgrade back. After 90 days they're deleted (not retained for cross-customer use).

For 250+ checkpoints or specific compliance requirements (FedRAMP, custom data residency, dedicated infrastructure for AI inference), Business covers most cases. Above that, talk to sales — we can do dedicated tenants and custom SLAs, and on-premise deployment under special contract, but we won't quote a 'mystery enterprise tier' on top of public pricing.

Yes. Annual billing gives you 2 months free versus paying monthly, applied at checkout. Cancel anytime — annual plans are not multi-year contracts.